Shop Policies

COVID-19 Prevention Policy

This policy includes the measures we are actively taking to mitigate the spread of coronavirus. We kindly ask that all partners follow safety rules and precautions diligently, so that we are better able to sustain a healthy and safe workplace. It’s important that we all respond responsibly and transparently to these health precautions. All of us at Paunchy Elephant would like to assure you that we will always treat your health and personal data and well-being with high confidentiality and sensitivity. The following safety precautions have been put in place to ensure this: 

-All team members engage in temperature screening before reporting to work each day. We do not allow guests in our commercial kitchen, so there is no need to screen them. 

-Mask use is mandatory at all times. 

-All work stations, storage and packaging areas, as well as restrooms allow staff to maintain a safe, social distance that is at least six feet apart. Work surfaces and restrooms are sanitized every 30 minutes during work hours. 

-Team members are required to wash hands thoroughly, at least every 30 minutes while on site. Glove use is mandatory for all tasks. 

-Hand sanitizer is available at all entrances, exits, and temperature checkpoints. 


Return Policy

Perishable food items that you purchase from Paunchy Elephant are not able to be returned. For food safety and other reasons, we do not accept delivery of food items from customers. Your satisfaction is extremely important to us, however. If there is an issue or concern with any purchased products, including your level of satisfaction, please reach out to for assistance. 


Shipping Policy

We are all excited about 2021! We are continuing to ship year-end and first of the year orders as soon as possible. We ask for your patience as we continue to navigate UPS and USPS shipping schedules. Shipping rates on the website are updated as they become available from various carriers. Currently posted rates will reflect your zip code/location, the dimensions, and estimated weight of your order during checkout for all Paunchy Elephant products. 

Most in-stock items will arrive on your doorstep 3-8 business days after we receive your order.
General Merchandise Guideline
Ordering deadlines vary based on order size, shipping options and destination location.